The FMC is a simple period tracker App which only stores your data on your device.
For any questions related to your cycles please refer to the Fertility Friend documentation and resources.
To enter your period, simply double tap the calendar on the approriate date and enter your menstrual flow. You can edit data entry errors in a similar fashion.
FMC is designed to minimize your taps. In general, your data is saved as you enter it. FMC does not need you to tap a "Save" button.
FMC is essenstially an offline App. It does not require Internet access, an account or usage of any online service for operation. That means that unless you specifically take action your data is only stored on your device and nowhere else.
Backup/Restore using iCloud:
Check your device documentation (or ask Apple for support) to enable iCloud backup. This is especially recommended before any update or upgrade your phone.
Fertility Friend Sync:
If you are also a FertilityFriend.com user you can take advantage of the Sync feature of FMC (App Settings) to upload/download your data from FertilityFriend.com
You can reset your Fertility Friend credentials on the Fertility Friend web site.
Note:
The Sync with FertilityFriend.com is not automatic and is designed to be on demand only. This allows you to control where your data is stored at any time.
If you delete the App all its data is also deleted as with any other App. To restore your data you would have to have done a backup or a sync beforehand as explained above. We do not have your data in general and cannot provide it to you if you did not take steps to protect it beforehand.
See the Backup/Restore info above. Note that if you follow Apple recommended instructions and reload your new phone with a full backup of your old phone you will get back your data as expected without any extra step.
FMC has a Stats tab which list your cycles and stats. Tap the icon at the top left of that screen to email these stats to whoever you see fit.
If you need more capabilities please sync your data with FertilityFriend.com. Fertility Friend has a fertility report feature with more detailed controls.
Please make sure that you are running the most recent version available on the App Store.
Please use the Sync/Backup feature of the App to upload your data to the FertilityFriend.com website prior to signaling any issue to us. This will allow us to replicate the issue and fix it more quickly.
Make sure to setup a recovery email address. If you did not do so you will need to remove the App and then re-install it. This would delete your data as well.
If you have setup an email recovery address in the FMC app you can use the link at the top of passcode entry screen in the FMC app. An email will be sent to the recorvery address with a temporary code.
Please note that the passcode is only stored on your device. The only way to reset it is as explained above.
Your data (all your period data, notes and anything you enter in the FMC app including your privacy passcode and recovery email address) is only stored on your device by default. We do not have any access to it at all. If you want us to look at it for support please manually sync with Fertility Friend first (see backup/restore).
Note: If you use Apple iCloud backup to automatically backup your phone please consult Apple privacy policy and iCloud settings to know who can request access.
If you have an associated Fertility Friend account (optional), you can reset your Fertility Friend password using the Fertility Friend Password Reset.
Please note that these credentials only control the data stored on FertilityFriend.com. They do not automatically give you access to the data stored on your device FMC App. Syncing with FertilityFriend.com is not automatic by design.
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