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No reply to e-mail

I do not receive any answers to my e-mails, what should I do?

In general due to the volume of SPAM we receive we do not receive direct email. Always initiate the contact using our support form:

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If you did not get any e-mail from us after one business day, it is very likely that your e-mail address may have been misspelled or may not be working properly. We cannot answer you if your e-mail address is not functioning for us.

Please note that we also cannot answer any request that would require us to break any provision of our privacy policy.

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